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Get Call Escalation Info

GET 

/api/webphone/calls/:call_id/escalation-info

Get Meet room information for escalating a phone call to video.

This endpoint provides the details needed to transition a phone call to a video meeting, including the associated Meet room ID and dial-out parameters.

Args: call_id: Call ID web_context: Authenticated user context phone_call_service: Phone call service for call lookup

Returns: Dictionary with:

  • escalation_available (bool): Whether video escalation is available
  • meet_room_id (str|None): Meet room ID if available
  • phone_number (str|None): Phone number for dial-out
  • caller_id (str|None): Caller ID for dial-out

Request

Responses

Successful Response