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New: Workflow Builder for Agents

Workflow Builder for Agents​

An agent that can talk is one thing, but an agent that can take action is another. Launching alongside the Agent System is the new Workflow Builder, allowing you to connect your AI to automated, multi-step actions.

What's New​

  • Multi-Step Workflows: Automate follow-ups, decisions, and internal actions
  • Conditional Branching: Create dynamic flows that adapt to user responses (e.g., "If intent is 'sales_qualified', create a deal in the pipeline")
  • Execution Preview: Review workflow steps and data inputs for accuracy

Why This Matters​

Full Automation: Your agent can now do more than just talk—it can qualify leads, update the CRM, and send follow-ups.

Smarter Agents: Create complex logic that guides the agent's behavior based on real-time conversation data.