Email Automation Suite: Send, Receive & Automate from Your Own Domain
Email Automation Suite: Send, Receive & Automate from Your Own Domain
Email is back—and it's smarter than ever. We've rebuilt our email system from the ground up with inbound email handling, custom domain support, auto-channel creation, and deep workflow integration. Send personalized emails from your own domain, receive replies directly in your Conversations Hub, and automate the entire lifecycle.
What's New
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Inbound Email Processing: Receive emails directly inside the platform. Replies from leads and customers flow into your Conversations Hub alongside SMS, calls, and chat—giving you a true unified inbox.
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Custom Domain & Sender Configuration: Send emails from
you@yourdomain.cominstead of a generic address. Guided domain setup walks you through DNS configuration step-by-step, with autocomplete to make it effortless. -
Auto-Created Email Channels: When a new contact sends an email, the system automatically creates an email channel for that conversation. No manual setup required—just instant, organized communication threads.
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System Variables in Email Templates: Use dynamic variables like
{$system.logo_url}alongside contact variables in your email templates. Build branded, personalized emails at scale that look hand-crafted.
Why This Matters
True Omni-Channel: Email joins SMS, voice, and chat in a single Conversations Hub. No more switching between Gmail, your CRM, and your dialer. Everything lives in one place.
Domain Credibility: Emails from your own domain land in inboxes, not spam folders. Custom sender configuration means higher deliverability and stronger brand trust.
Zero-Setup Conversations: Auto-created channels mean your team never has to manually configure email threads. Reply to a lead, and the system handles the rest.
End-to-End Automation: Combine inbound email triggers with workflow automation—automatically route support tickets, nurture warm leads, or notify team members the moment an important email arrives.