Introducing the Omni-Channel Conversations Hub
Omni-Channel Conversations Hub
Stop juggling tabs. We're officially launching the new unified Conversations Hub. You can now manage all your customer conversations—starting with Email and SMS—from a single, powerful inbox.
What's New
- Email & SMS Channels: Manage all conversations from a single unified inbox
- Real-Time Messaging: Faster chat sync with improved delivery reliability
- Threaded Conversations: Clear separation of message threads for each channel
- Upcoming Channels: Native support for WhatsApp, Instagram, and Facebook Messenger is in development
Why This Matters
Efficiency: See every touchpoint (Email, SMS) for a contact in one consolidated thread.
Speed: Respond faster to new leads and customers without switching apps.
Clarity: No more "Did I email them or text them?" It's all right in front of you.