2 posts tagged with "security"

Billing Tracking, Audit Logs, and API Documentation​

Visibility into what's happening across your platform — from billing consumption to user activity to developer access. This release brings enhanced billing meters, comprehensive audit logs, system email notifications, and your first public API documentation.

What's New​

• Meters Activity Page: A new billing page shows detailed meter activity and consumption data. See exactly how your usage breaks down across AI agents, workflows, calls, and messages with per-meter tracking.

• Billing Tracking Enhancements: The billing tracking page now includes a tenant filter dropdown for multi-account billing views, external reference descriptions for easier reconciliation, and sub-tenant enrichment with descriptive labels and tooltips.

• Deny-Overage Meters: Service meters that block usage when limits are reached now show clear informational text instead of a price. Users understand exactly why a service is unavailable and what to do about it.

• Enhanced Audit Logs: Audit log entries now show the performer's name and IP address in the timeline view. A searchable activity type dropdown makes filtering through large audit histories fast and precise.

• System Email Notifications: New automated email notifications for account deletion, suspension, reactivation, password changes, and new device login alerts. Keep your users informed about important account events with branded, professional emails.

• API Documentation v1: The public API now has comprehensive documentation split into public and internal types, with an interactive API explorer. Developers can browse endpoints, see request/response schemas, and test calls directly from the docs.

• Knowledge Base Improvements: Fixed synchronization issues across shared knowledge bases, resolved PDF upload failures, and improved the Search Knowledge Base workflow step with proper context handling.

• Inbound Email Improvements: Email identity integration displays correctly in the inbox. Lead source attribution properly tracks the real sender address instead of the forwarder address.

Why This Matters​

Billing Transparency: Meters activity, deny-overage messaging, and tenant-level tracking give both you and your clients complete visibility into usage and costs. No surprises on the invoice.

Security You Can Prove: Audit logs with performer and IP tracking create an accountability trail for every action. When security questions arise, you have answers.

Developer-Friendly: API documentation means your development team or third-party integrators can build on the platform without guesswork. Interactive docs reduce integration time from days to hours.

Multi-Account Authentication: One Email, Multiple Workspaces, Zero Friction​

Managing multiple businesses or client accounts? We've rebuilt the authentication system to support multi-account access from a single email address. Switch between workspaces instantly, configure per-account profiles, and manage your entire portfolio without logging in and out.

What's New​

• Multi-Email Account Linking: Use the same email address across multiple Votel accounts. Whether you manage three agencies or thirty client workspaces, one login gives you access to all of them. No more password spreadsheets or incognito windows.

• Workspace Switcher: Seamlessly switch between linked accounts without re-authenticating. Jump from your agency dashboard to a client's sub-account in a single click—your session stays active across all workspaces.

• Profile Configuration URLs: Each account now has a dedicated profile configuration URL, making it easy to share account setup links with team members, embed in onboarding flows, or bookmark for quick access.

• Billing Log Transparency: Every account gets detailed billing logs with full precision amounts, filterable transaction history, and per-number cost breakdowns. Know exactly where every dollar goes across every workspace.

Why This Matters​

Agency-Grade Access Control: Agencies managing multiple clients need fast, frictionless account switching. Multi-account auth eliminates the juggling act and lets you focus on delivering results.

Onboarding Made Simple: Profile configuration URLs and streamlined account linking mean getting new team members set up takes minutes, not meetings.

Complete Financial Visibility: Enhanced billing logs with precision tracking give you audit-ready financial data across all your accounts. Perfect for agencies billing clients or teams tracking departmental spend.

Security Without Friction: Multi-account access doesn't mean compromised security. Each workspace maintains its own permissions, data isolation, and access controls—while giving authorized users seamless navigation between them.