How can the AI assistant help me when I am stuck, and can it see my screen?
The AI assistant (Ask AI, the blue orb) follows you everywhere in the app and is available at any time. On most pages it opens as a small chat window. It has access to all of Votel's help docs and knows the platform well, so it is usually the fastest place to start.
- Click the orb to open the AI assistant.
- Turn on the Page vision button. The AI can then see your screen, so you can ask what a button or setting does and it knows exactly what you mean.
- Ask your question, or ask it to do the task. It can answer questions, build things for you and integrate tools.
If you do not know where to do something, ask it to take you there. For example, ask where to find your billing settings: it tells you, or starts navigating for you (to Settings, then Billing), and you approve its actions as it goes.
The AI assistant is also available to your sub-accounts, so your clients get help without adding to your support load. Anything done with the AI assistant uses AI credits.
If you would rather talk with a person, click Live Support and choose Talk to a person.