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Integrations Overview

Integrations Overview

Votel connects with third-party platforms, AI providers, and business tools to power your agents and streamline your operations.

AI Providers​

Large Language Models (LLMs) — The "brain" of your voice agent. LLMs handle understanding, reasoning, and generating responses. Votel supports GPT-4.1 Mini (recommended), GPT-4o, and GPT-4 Turbo.

Text-to-Speech (TTS) Voices — The "voice" of your agent. TTS converts text responses into natural speech. Votel integrates with Cartesia, OpenAI Voices, and ElevenLabs.

How AI Providers Work Together​

  1. Speech-to-Text: User input is transcribed into text
  2. LLM Processing: The language model understands and generates a response
  3. Text-to-Speech: The response is converted to natural voice
  4. Voice Output: The agent speaks to the user

Sender Identities​

Sender Identities

Configure the email addresses and phone numbers your agents use to send messages. Connect your business domain for professional email sending and create multiple sender addresses for different purposes.

OAuth & MCP Integrations​

OAuth & MCP Integrations1

OAuth & MCP Integrations

Connect business tools directly to your agents:

  • Facebook Messenger and Facebook Lead Ads
  • Google Calendar for appointment scheduling
  • Stripe for payments and billing
  • GoHighLevel, HubSpot, Salesforce for CRM sync
  • Zapier and Make for automation
  • Shopify for e-commerce

Next Steps​