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Applies to: People registered for the 5 Day Challenge

How do I get help with my account, login or meeting link during the 5 Day Challenge?

Everyone in the challenge has a Votel account created for them. You receive a pick your password email to get in. If you did not get it, or you cannot log in, say so in the meeting chat and the Votel support person there will get you access.

The meeting link is emailed to you when you register, and a reminder email with the link arrives a few hours before each live session. It is the same link every day. If you cannot find your link, ask in live support.

During the sessions a Votel support person is in the meeting chat to help with anything about your account, for example if you cannot log in, cannot get into the school community, or an add-on you bought is missing from your account. They can hand you to another support agent for anything more detailed.

At any other time, use the live support button and click Talk to a person, or ask the Ask AI assistant.