Applies to: Agencies on the Founders Plan ($297 a month) with white label and SaaS mode
How do I give my clients my own getting started or onboarding steps inside the app?
Votel has a default getting started guide that walks new users through the basics, such as adding contacts, looking at the pipeline and building an agent. You can replace it with your own.
- Go to Settings, then SaaS Configurator, then the Getting Started tab.
- Build your own steps. Each step can have a button that links to anything you choose, such as your onboarding form, so step one can be "Fill out this onboarding form".
- Choose which getting started guide each SaaS plan gets on the plan's Sub-account defaults, so each package can have its own onboarding.
Use steps that fit your service. For example, a social media management agency might ask clients to email their logo or sign an agreement.