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How do I see where a contact came from or how it was created?

  1. Open the contact.
  2. At the top of the contact's timeline, find the Contact Created entry.
  3. Click it to expand it. It shows the source the contact was created from.

Possible sources include an imported file, a booked meeting, or an email trigger when email forwarding or a connected inbox creates a contact for each email. If you still cannot tell where a contact came from, contact support and we can look at it with you.