How do my clients pay me, which payment processors can I use, and do I have to use Stripe?

Your clients pay you directly, and all the money goes to you. We do not bill your clients; you pay us for your Votel plan.

For SaaS plans, the plans you sell to your clients and sub-accounts from the SaaS Configurator, Stripe is the only option, on every plan. Connect your own Stripe account under Settings, then Integrations, then Other integrations, then Payments. The SaaS plans are created in your Stripe account using Stripe's subscription billing, so your customers, payment data and plans live in Stripe, your sub-accounts pay you there, and Stripe deposits the money into your bank account. Only agencies can see the SaaS Configurator.

For everything else, such as invoices (including recurring invoices), transactions, products, subscriptions and payment forms, you and your clients can use other payment gateways. Go to Settings, then Integrations, then Other integrations, then Payments, and click Add integration to see the list. Options include Stripe, Braintree, PayPal, Authorize.net and Checkout.com. Authorize.net is a popular gateway that works with many payment processors. There is also a built-in invoice tool.

There are two Stripe options: Stripe, to receive money, and Stripe payouts, to send money, for example paying out affiliates.

These payments are separate from sub-account billing. You connect Stripe on your own account to bill your sub-accounts, and each sub-account can connect its own processor for its own customers' payments. If a client uses a processor that is not in the list, send it to our team and we can look at adding it.

If you move from GoHighLevel and keep using the same Stripe account, your clients' payment information stays in Stripe, so nothing needs to be migrated when you connect that Stripe account.

QuickBooks is not a payment option.

Votel recommends Stripe. It is built around SaaS businesses, with good reporting and an easy setup, and you can usually be live within about an hour, while other processors often require underwriting and a credit check that can take around seven days. A PayPal link does not feel as professional to a customer as a card checkout, and lower rates from other processors only save money once you process a lot.