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Applies to: Agencies with SaaS plans

I changed a SaaS plan. How do I update the customers who already have it?

Customers who already have a plan received a snapshot of the plan as it was when they ordered. Changing the plan does not change their accounts by itself. To push your changes to every customer on the plan:

  1. Go to Settings, then SaaS Configurator, then SaaS plans.
  2. Open the plan.
  3. Click the Sync subscribers button at the top.

This updates all customers on that plan.

Updated October 21, 2026More in White Label & SaaSAll FAQs