I'm stuck in Votel. How do I get help from the AI or from a person?

1. Start with the AI assistant orb that follows you on every page. It is built-in support and the quickest way to get an answer. With Page Vision on, it can see your screen, so you can ask things like "what does this mean?" It can also search the support docs, which is often faster than looking yourself. If something is not working, describe what you tried and the error you see, and the assistant can look into it with you.
2. If you want a person, click the Live Support button and choose Talk to a person. This rings the Votel team and starts a live support call on our meeting platform, where you can share screens and the team can even take control of your screen to show you things.

Live support helps whether the question is about your own account or a client's. It is staffed 9 to 9 Monday to Friday and 9 to 6 on weekends. When the team is busy, booking a setup call usually gets you help faster than calling in.