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My microphone does not work in a Votel meeting or live support call. What do I do?

  1. Check whether you are muted. The first time you join a Votel meeting or support call you may be muted. Click the microphone button at the bottom left of the meeting screen to unmute.
  2. Allow microphone permission for the site when your browser asks. Look for a small icon or pop up near the address bar.
  3. If it still does not work, tell the support person and they can call your phone instead.

You do not need a camera. On the join screen you can allow the microphone, leave the camera off, enter your name and join as a guest.