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What happens if I delete a contact or a sub-account?

Everything in Votel revolves around a contact. The contact is who has permission to log in, who has a password and who has a subscription, so a contact is the owner of each sub-account, even a dummy contact you create for a demo account.

If you delete a contact that owns a sub-account, a pop up asks you to confirm, because deleting that contact affects the sub-account.

If a sub-account's owner was deleted, the sub-account shows an owner deleted fix. You can restore that person or pick a new owner.

To delete a whole sub-account, click its Delete button. There is a cool down period of about seven days, shown as a countdown, before the account is purged, because people sometimes delete things by accident.

Updated October 21, 2026More in White Label & SaaSAll FAQs