Where do I find Votel's help docs, training videos and community?

The help docs are at docs.votel.ai. Inside the app, click Live Support, then Help docs. You can also go to the votel.ai home page and click Docs in the top bar.

The help docs cover every part of the system, with workflow steps, images, training videos, documentation, API guides and the change log. Open the Videos tab to browse the training videos. Many videos are deep linked to timestamps: when you look up a specific step, for example the sub agent node or the call forwarding node in the workflow builder, the docs open the long workflow video at the exact minute that covers it, and clicking a node in the workflow builder can take you straight to that point in the video. Not every topic has a video, and more training content keeps being added.

The help docs have an AI agent that reads the docs and answers your questions. The AI assistant (the blue orb) can also search the help docs for you and answer any question about the platform, so if you cannot find how to do something, ask it.

There is also a Votel community with training and posts that customers are invited to join.

White label: on the white label plan the same help docs come under your own logo, brand and domain, so your customers see your own help docs, your own AI support and your own live support. When you connect your domains under Settings, SaaS Configurator, Custom domain, one of them is for the help center at docs.yourdomain.com, which gives your customers white labeled help docs, videos, API docs and change log.