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Applies to: Agencies with email domains added in the SaaS Configurator

Why do I keep getting an email saying Action needed on your email channel?

That email is sent when a connected email domain or channel needs attention, for example a domain added in the SaaS Configurator whose records are not passing the check.

If it is a domain you do not need, for instance a subdomain you do not want to send email from (most people send email from the root domain), remove it in the SaaS Configurator and the emails will stop.

Updated October 21, 2026More in EmailAll FAQs