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Introduction

Build smarter AI voice agents that drive real results​

Votel is an AI voice agent platform that helps businesses connect with their customers through calls, messages, and smart automation, all in one place.

With Votel, you can create AI agents that talk, text, and engage with your leads and customers just like a real person. Whether it's booking appointments, answering questions, qualifying leads, or following up, Votel makes it all automatic.

How businesses benefit​

Businesses use Votel to:

  • Never miss a lead. Every call or message is answered instantly by your AI agent

  • Save time and reduce manual workload for sales and support teams

  • Keep track of every conversation, lead, and deal in one unified inbox

  • Get actionable insights and reports to understand customer behavior

What Votel can do​

Votel agents can:

  • Make and receive phone calls and messages

  • Manage leads through an easy-to-use pipeline

  • Integrate with CRMs, calendars, and other tools

  • Learn from conversations and improve over time

  • Automate responses and follow-ups based on your business rules

How Voice Agents Work​

Every Votel agent combines three core technologies:

Speech-to-Text​

Converts user speech into text for the AI agent to process

Large Language Model​

Understands the context and generates intelligent, relevant responses

Text-to-Speech​

Converts the AI's responses back into lifelike speech

You have full control over each component with support for popular providers like OpenAI, ElevenLabs, and more. Votel makes it easy to design, deploy, and scale your voice agents for real business use.

Why Votel?​

Traditional call systems are expensive, limited, and require human agents to handle every query. Votel changes that.

With Votel, you can:

  • Create Voice Agents: Design custom AI agents with unique voices and personalities.
  • Integrate Easily: Connect your favorite CRMs, forms, or APIs without code.
  • Handle Real Calls: Make and receive calls using real phone numbers.
  • Automate Conversations: Capture leads, qualify prospects, and schedule appointments 24/7.
  • Track & Optimize: Access detailed analytics to improve agent performance and conversion.

Built for Growth​

Votel is designed for marketers, SaaS founders, sales teams, and service providers who want to scale their communication without scaling their costs. From a single agent handling inbound queries to a full virtual call center Votel grows with your business.

What You'll Learn​

This documentation will guide you through:

  1. Creating your first AI Voice Agent
  2. Connecting phone numbers and integrations
  3. Managing calls, leads, and analytics
  4. Exploring advanced customization and automation features

Let's dive in and bring your AI agents to life with Votel!