The Process
Follow a structured approach to prompt engineering:
1. Design
Start by crafting your initial prompt. Consider the business goal, tone, and context. Be clear about what the agent should and should not do.
2. Test
Deploy your prompt and analyze how the AI responds during actual calls or test runs. See if it meets your expectations.
3. Refine
Tweak wording, tone, or task instructions based on how the AI performs. Clarity and context make all the difference.
4. Repeat
Keep iterating. Each version helps you discover the ideal phrasing and structure for your agent's responses.
Best Practices for Each Step
During Design
- Start with a clear objective
- Consider your target audience
- Define success criteria
- Document your assumptions
During Testing
- Test with real scenarios
- Record edge cases
- Gather user feedback
- Monitor response quality
During Refinement
- Make incremental changes
- Test one change at a time
- Document what works
- Keep previous versions
During Iteration
- Set regular review cycles
- Measure improvements
- Stay focused on goals
- Learn from failures