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Wait for Time Node

The Wait for Time node pauses a workflow for a specified duration before continuing to the next step. Use it to build timed sequences, schedule follow-ups, or delay actions until the right moment.

Counter Type

Wait Options

The Wait node supports several timing modes, each suited to different use cases.

Fixed Duration

Pause for an exact amount of time --- 5 minutes, 1 hour, 3 days, or any custom duration. The workflow resumes automatically when the timer expires.

Example: Wait 30 minutes after a missed call before sending a follow-up SMS.

Wait Until a Specific Date

Wait Until a Specific Date

Pause until a specific calendar date. This is useful when you need an action to fire on a known date, such as a birthday greeting or an anniversary follow-up.

The date can come from a contact field variable, so each contact gets a personalized schedule.

Time Offset

Time Offset

Wait until a calculated time relative to a date field --- for example, 2 days before an appointment or 1 hour after a signup date.

Example: Send a reminder SMS 24 hours before a scheduled appointment by offsetting from the appointment date field.

Building Drip Sequences

Chain multiple Wait nodes together to create timed outreach sequences:

  1. Day 1 --- Send an introductory SMS immediately.
  2. Wait 2 days --- Then make a follow-up call.
  3. Wait 4 days --- Then send a check-in email.

Each Wait node feeds into the next action, spacing out your touchpoints over time.

Tips

  • Contacts remain "in" the workflow while waiting. They will not be affected by other instances of the same workflow during this time.
  • Combine Wait nodes with conditional logic to exit early if the contact responds before the timer expires.
  • For outbound campaigns, use drip timing to avoid calling your entire list at once.

Next Steps